Technologies:
Case Study: Optimizing a Bank’s Mobile Application
Project challenges
A large bank approached our IT company to analyze and optimize its mobile application. The app was used by clients and needed to provide a high level of usability, performance, and security.
Objective
To conduct a comprehensive analysis of the current state of the bank’s mobile application and develop a plan to improve it, thereby increasing user satisfaction and ensuring compliance with modern performance and security requirements.
Solution
01 Analysis of the current state of the application
User experience
We conducted usability testing to identify problematic areas in the app’s interface and understand how changes could improve the user experience.
Performance
Using specialized tools, we measured the app’s response time, data loading speed, and other key performance indicators, including app load time and interface response time. Developers chose a cross-platform approach based on React Native, which allowed for creating a single solution for iOS and Android, reducing the time and costs for development and support.
Security
Our experts conducted a security audit of the app to identify potential vulnerabilities and propose measures to address them. We analyzed the number of vulnerabilities detected and the level of data encryption.Developers chose a cross-platform approach based on React Native, which allowed for creating a single solution for iOS and Android, reducing the time and costs for development and support.
02 Development of an improvement plan
Based on the analysis results, we developed a detailed plan to improve the app, including the following aspects:
— Optimizing the interface and user interaction to increase repeat visits, conversions, and user satisfaction;
— Improving performance by optimizing code and using more efficient algorithms, which should reduce app load time and response time;
— Enhancing security measures to protect user data and prevent possible attacks, including reducing the number of vulnerabilities and increasing the level of encryption.
— Optimizing the interface and user interaction to increase repeat visits, conversions, and user satisfaction;
— Improving performance by optimizing code and using more efficient algorithms, which should reduce app load time and response time;
— Enhancing security measures to protect user data and prevent possible attacks, including reducing the number of vulnerabilities and increasing the level of encryption.
03 Implementation of the plan
We began implementing the improvement plan. Our developers made necessary changes to the code, fixed identified errors, and implemented new features aimed at improving usability, performance, and security of the app
04 Testing and launch of the updated app
After completing the development, we conducted comprehensive testing of the updated app to ensure it worked correctly and met the established requirements. Then the app was launched into operation.
Results
Increased user satisfaction
Thanks to interface optimization and performance improvements, users noted a significant increase in the convenience of working with the app. This was reflected in a decrease in bounce rate, an increase in average session duration, and an increase in repeat visit frequency.
Improved performance
Optimizing the code and using more efficient algorithms allowed us to speed up the app and reduce response time. App load time and interface response time became significantly shorter.
Enhanced security
implementing additional security measures increased the level of protection for user data and reduced the risks of possible attacks. The number of vulnerabilities detected decreased, and the level of data encryption increased.
This case study demonstrates how our company can help large banks and other corporate clients improve their mobile apps, making them more user-friendly, efficient, and secure. The updated app has helped the bank stand out from its competitors and attract more new clients.
Other
projects
AI Agent for a Brokerage Investment Company
A large brokerage investment company approached our IT company with the task of developing an AI agent for their mobile and web applications.
Mobile Application for a Major Brokerage
A major brokerage investment company faced the need to expand its services and enhance the client experience.
AI agent in the mobile and web applications
A large bank faced a growing number of support requests, which led to longer wait times for responses and lower customer satisfaction.
Ready to work?
-We understaWe understand that every project is different, and every task requires a different approach and planning. EmiSoft will create a software product based on your needs.
Oops! Something went wrong while submitting the form.
